Who processes your data?

ECOPHONIC ECOSPEAKER, S.L.

Address: Calle Oro 7, 1 planta – Húmera – 28223 Pozuelo de Alarcón (Madrid)

Email address: hola@ecophonic.com

Phone: 910 075 004

What rights do you have and where can you exercise them?

You may request to exercise your rights by sending a letter to ECOPHONIC at the above address or by sending an e-mail to hola@ecophonic.com providing a copy of your identity card and indicating your name and surname, an address for notification purposes and the right you wish to exercise:

RightContent
AccessTo consult your data and obtain confirmation as to whether or not they are being processed.
CorrectionTo modify those that are incomplete or inaccurate.
DeletionTo request that they be deleted when they are not necessary, as established by law, withdraw your consent or oppose the treatment, among other reasons.
OppositionTo request that they not be treated for reasons based on their personal circumstances, in which case, once these reasons have been analysed, they will no longer be treated.
Limitation of treatmentTo block processing while other rights are being assessed, when you oppose their removal, or want them to be retained, even if the company does not need to process them, for the exercise or defence of your claims.
PortabilityTo obtain in electronic format the personal data you have provided us with and those we have obtained during your relationship with the company.
Not to be subject to individual automated decisionsTo challenge any decision which it considers may affect its rights and freedoms or legitimate interests and which was based on an automated decision, including profiling.
Withdrawal of consentSo that the processing of your data will not be continued from now on, which will not affect the processing carried out until that moment.

You can also file a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your data does not comply with the law.

More information about the treatment of your data if you use the form Contact us

What is the purpose of the treatment?

To answer your request, query or complaint. Sending you offers and promotions related to our products and information about participating in draws and competitions.

Why can he do that?

With your consent which you express by sending your request to proceed to your attention and the one you provide us with by checking the corresponding box to proceed to the sending of commercial information if it is the first time you contact us.

Who else has access to your data?

Commercial information is sent through the MailChimp platform, operated by The Rocket Science Group LLC from Georgia in the United States, which involves an international transfer of data. Information about the guarantees provided by the company's membership of the EU-U.S. Privacy Shield can be found in its privacy policy at https://mailchimp.com/legal/privacy/.

How long is your data kept?

Your data will be deleted once your request has been dealt with if no other relationship or interest determining its conservation has arisen, and will be kept for the purpose of sending commercial information until you withdraw your consent.

More information on the processing of registered user data

What is the purpose of the treatment?

Manage your registration as a user of the website, provide you with your credentials and change your password, if applicable, as well as access to information on the orders placed, and the sending of offers and promotions related to our products and information on participation in draws and competitions.

Why can he do that?

With your consent that you provide us with the sending of your application to proceed with your registration as a user and the consent that you provide us with by checking the corresponding box for the sending of commercial information.

Who else has access to your data?

Commercial information is sent through the MailChimp platform, operated by The Rocket Science Group LLC from Georgia in the United States, which involves an international transfer of data. Information about the guarantees provided by the company's membership of the EU-U.S. Privacy Shield can be found in its privacy policy at https://mailchimp.com/legal/privacy/.

How long is your data kept?

Your data will be kept as long as you do not unsubscribe as a user by withdrawing your consent.

More information on customer data processing

What is the purpose of the treatment?

Manage and serve the orders received, proceed to its billing and collection, keep you informed about the status of your orders and attend to returns and complaints, as well as sending offers and promotions on our products and information on participation in sweepstakes and contests.

Why can he do that?

To ensure compliance with the contractual relationship established with your purchase and for the existence of a legitimate interest of the company to keep you informed about offers and promotions by sending you commercial information related to similar products.

Are you going to provide us with third party data?

Sometimes it is possible that you provide us with the details of third parties in order to make a delivery, in which case you must do so with their consent.

Who else has access to your data?

The transport company to serve the order and the Tax Office if necessary to comply with tax obligations.

If a complaint procedure is initiated, information must be provided to the relevant Consumer Advice Bureau.

We will only pass on your details to our bank if it is necessary to reimburse the payment made when exercising the right of withdrawal or a complaint.

Commercial information is sent through the MailChimp platform, operated by The Rocket Science Group LLC from Georgia in the United States, which involves an international transfer of data. You can find information about the guarantees of the company's adhesion to the EU-U.S. Privacy Shield in its privacy policy https://mailchimp.com/legal/privacy/.

How long is your data kept?

The data related to the orders placed are kept as long as you remain a registered user, otherwise they will be kept as long as they are necessary to meet the responsibilities arising from the purchase.

More information on the processing of data for participation in draws, competitions and promotions

What is the purpose of the treatment?

To verify the fulfillment of the established requirements to participate, to favor its participation, as well as to be able to contact the winners and the diffusion of the results.

Why can he do that?

With your consent which you provide when participating in the contest, draw or promotion by accepting the rules of the same.

Who else has access to your data?

The details of the winners are published on the company's website and social networks: Facebook, Twitter, Instagram, Pinterest, YouTube or Vimeo.

How long is your data kept?

The participation data are kept while the competition, draw or promotion is taking place.

The details of the winners will be published on the website and social networks as long as the information is up to date.

More information on the processing of contact and identity data of representatives of client or supplier companies.

What is the purpose of the treatment?

They are dealt with for the purpose of contacting the companies, businessmen or professionals with whom ECOPHONIC collaborates or identifying the legal representatives of such companies in cases where legal relations are established with them.

Why can he do that?

Because the relationship established with its collaborators and suppliers determines the existence of a legitimate interest in maintaining a fluid contact with the company through its employees and to be able to verify the capacity of representation of its representatives in the legal traffic in compliance with its legal obligations.

Who else has access to your data?

Your data will not be passed on to third parties, unless required by law.

How long is your data kept?

As long as the relationship with your company is maintained and in the case of legal documents as long as they take effect or some kind of liability arises from them, being necessary for the exercise of rights or the defence of the company against claims.

More information about image processing and publication on the website

What is the origin of the data?

ECOPHONIC holds various events, participates in events and fairs where photos and videos can be taken.

What is the purpose of the treatment?

Keep a graphic record of the company's activities and events and promote our products.

Why can he do that?

Only photographs that do not compromise the interests of the people who participate in our activities will be taken and disseminated, so if you do not wish to appear in them, please leave at the time of taking them, otherwise you will be providing your consent to be informed at the time of taking the photographs.

Who else has access to your data?

Some photographs are published on the company's website and on the social networks in which it participates: Facebook, Twitter, Instagram, Pinterest, YouTube or Vimeo.

How long is your data kept?

The photographs become part of the historical archive of the company and the information on the website is updated regularly. However, if you do not want your image to remain on the website or social networks, you can ask us to remove it at any time.

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